Privacy Policy
Our Privacy Policy was last updated on July 16th, 2025
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the services we provide and tells you about your privacy rights.
We use your personal data to provide and improve the services we render. By using our services, you agree to the collection and use of the information in accordance with this Privacy Policy.
1. Types of data collected
At Artesa Winery, we value your privacy and the security of your personal information. When you interact with us, whether by filling out online forms or creating an account, we might collect and process personal identifiable information about you.
Personal identifiable information may include, but is not limited to:
- First name and last name
- Email address
- Password
- Phone number
- Full address data
- Usage data
- Payment method
- Order history
- Favourite products or interests
- Image, if you come to our winery
Usage data is collected automatically when using our services.
2. Purposes of data processing
2.1. Usage Data
Usage data is collected automatically when using our services. This information is used to help us make our site more useful for you.
2.2. Cookies
We use cookies to enhance your browsing experience and track site activity. Unless explicitly provided by you, these cookies do not collect personally identifiable information during your visit to our site. In addition, we specifically inform you that we use third-party cookies that collect personal information.
You can check the complete list of cookies in the cookie consent manager and give or withdraw your consent.
2.3. Checkout
When you make a purchase or join our Wine Club, we require your name, address, and contact information to process your order efficiently and to address any inquiries related to your purchase. Additionally, to facilitate payment processing securely, your credit data details are encrypted and kept by our payment provider, we do not have access to your credit card details
Rest assured, we only share necessary information with trusted third-party processors involved in fulfilling your order, and we never share or sell email addresses.
2.4. My Account
Creating an account with us enables convenient features such as express checkout and saved baskets. We collect basic details like your name, address, phone number, email address, preferences, payment method and order history solely to enhance your shopping experience.
2.5. Newsletter
When you subscribe to our newsletter, we request your name, email address, and optional profile information to personalize your experience and ensure you receive relevant updates. Your email address is kept secure and is never shared or sold to third parties.
To unsubscribe from our mailing list, please email us at:
2.6. How we use email
After placing an order, you’ll receive email confirmations and, when applicable, shipping updates. Wine club members will also receive regular communications via email regarding club shipments.
We value your feedback and encourage you to reach out with any questions or comments.
2.7. Visit our winery
In case you come to visit our winery, we will need to collect your contact information to organise the visit.
We might as well record your image to promote our products and services on TV, social media and other media.
3. Rights
3.1. Right to delete
If you wish to permanently remove your personal information such as your Name, Address, Birthdate, or any other details from our records, you can contact us at:
customerservice@artesawinery.com.
Please note that certain information, like your order and reservation history, may need to be retained for legal purposes or for operational purposes, particularly if you’re a current wine club member.
3.2. Right to opt-out of the sale or sharing of your personal information
Your information remains confidential and is never shared or sold, unless you give your consent.
3.3. Right to non-discrimination
We will not deny any good or service, charge you a different price, or provide a different level or quality of goods or services just because you exercised your rights under the CCPA.
3.4. Right to know and to correct
You can access to your data and modify your personal information directly from your account.
Additionally, if you wish to access to the information collected about you, please contact us at customerservice@artesawinery.com .
Also, you can contact us at 707 200 2038 if you wish to correct or update personal information we may have about you.
3.5. Right to limit the use of sensitive information
You have the right to limit this processing, so we only use your sensitive personal information (for example, your social security number, financial account information, your precise geolocation data, or your genetic data) for limited purposes, such as providing you with the services you requested.
However, we do not process any personal sensitive information about you.
4. Transfer or disclosure
While we may occasionally share links to external sites, we encourage you to review their privacy policies independently, as they operate separately from Artesa Winery. Please note that we have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
5. Links to Other Sites
While we may occasionally share links to external sites, we encourage you to review their privacy policies independently, as they operate separately from Artesa Winery. Please note that we have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
6. Information Collection
We prioritize the security and confidentiality of your information. Unless explicitly provided by you, we do not collect personally identifiable information during your visit to our site.
7. Accesibility
At Artesa Winery, we are committed to providing an accessible and inclusive experience for all our guests, both in-person at our property and online. Whether you’re visiting our tasting room or navigating our website, we strive to ensure accessibility for everyone.
8. Security Policy
We prioritize the security of your online transactions. Our website is secured with HTTPS protocol. Your information is encrypted using SSL protocol and 128-bit encryption for secure transmission. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
9. Contact us
If you have any questions about this Privacy Policy, you can contact us at:
- customerservice@artesawinery.com
- 707 200 2038.
10. Updates to Our Information Practices
This Privacy Policy has been updated on:
Date | Changes |
04/18/2024 | First version of this Privacy Policy. |
07/16/2025 | Second version of this Privacy Policy (changes on the format of the document, added more information about rights and purposes). |