Privacy Policy

Our Privacy Policy was last updated on April 18th, 2024

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the services we provide and tells you about your privacy rights.

We use your personal data to provide and improve the services we render. By using our services, you agree to the collection and use of the information in accordance with this Privacy Policy.

Privacy and Accessibility

At Artesa Winery, we value your privacy and the security of your personal information. When you interact with us, whether by filling out online forms or creating an account,

Types of data collected

Personal Data

While using our services, we may ask you to provide us with certain personal identifiable information that can be used to contact or identify you. Personal identifiable information may include, but is not limited to:

  • First name and last name
  • Email address
  • Phone number
  • Full address data
  • Usage data

 

Usage Data

Usage data is collected automatically when using our services

HTTP Cookies

We use cookies to enhance your browsing experience and track site activity. Rest assured, these cookies do not capture any personally identifiable information.

Here’s how we handle the information you provide:

Checkout

When you make a purchase or join our Wine Club, we require your name, address, and contact information to process your order efficiently and to address any inquiries related to your purchase. Additionally, to facilitate payment processing securely, your credit data details are encrypted and kept by our payment provider, we do not have access to your credit card details

Rest assured, we only share necessary information with trusted third-party processors involved in fulfilling your order, and we never share or sell email addresses.

My Account

Creating an account with us enables convenient features such as express checkout and saved baskets. We collect basic details like your name, address, phone number, and email address solely to enhance your shopping experience. Your information remains confidential and is never shared or sold.

You can access to your data and modify your personal information directly from your account.

Additionally, if you wish to access to the information collected about you, please contact us at customerservice@artesawinery.com.

Also you can contact us at 707 200 2038 if you wish to correct or update personal information we may have about you.

Newsletter

When you subscribe to our newsletter, we request your name, email address, and optional profile information to personalize your experience and ensure you receive relevant updates. Your email address is kept secure and is never shared or sold to third parties.

How we use email

After placing an order, you’ll receive email confirmations and, when applicable, shipping updates. Wine club members will also receive regular communications via email regarding club shipments.. We value your feedback and encourage you to reach out with any questions or comments.

Right to delete

If you wish to permanently remove your personal information such as your Name, Address, Birthdate, or any other details from our records, you can contact us at customerservice@artesawinery.com Please note that certain information, like your order and reservation history, may need to be retained for legal purposes or for operational purposes, particularly if you’re a current wine club member.

Links to Other Sites

While we may occasionally share links to external sites, we encourage you to review their privacy policies independently, as they operate separately from Artesa Winery. Please note that we have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Information Collection

We prioritize the security and confidentiality of your information. Unless explicitly provided by you, we do not collect personally identifiable information during your visit to our site.

Right to opt out: How to Remove Your Name from Our Mailing List

To unsubscribe from our mailing list, please email us at customerservice@artesawinery.com.

Accesibility

At Artesa Winery, we are committed to providing an accessible and inclusive experience for all our guests, both in-person at our property and online. Whether you’re visiting our tasting room or navigating our website, we strive to ensure accessibility for everyone.

Updates to Our Information Practices

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Security Policy

We prioritize the security of your online transactions. Our website is secured with HTTPS protocol,. Your information is encrypted using SSL protocol and 128-bit encryption for secure transmission. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Contact us

If you have any questions about this Privacy Policy, you can contact us at: customerservice@artesawinery.com

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